All offers of employment are contingent upon the successful completion of a negative drug screen test*, criminal background check, reference checks, infection prevention procedures (TB test, Flu Shot, immunization records), and acknowledgement of policies.

Assigned Duties :

• Prepares work schedules for Registration Staff to efficiently and effectively meet the department and organizational needs.
• Provides supervisory support and direction to PFS Registration staff.
• Manages employees by selecting talented people, trains and evaluates them, and ensures they are compliant with hospital policies and procedures.
• Responsible for compiling QA information, disseminating this information to registration staff, and management, providing retraining and education when necessary.
• Acts as first point of contact for patients, and PFS Registration Staff, facilitating lines of communication and expedient problem resolution.
• Troubleshoots process problems and recommends and/or implements corrections or changes for PFS Registration and HRRMC.
• This position is the primary contact with CPSI to learn and implement registration system best practices..
• Assists in meeting overall AR Net Days, 50 or less, goal by ensuring accuracy in registrations, timely review and updates of edits identified, working and resolving edit report with various staff and departments.
• Reviews and revises procedures and/or policies annually as delegated by Revenue Cycle Director.
• Reviews and finalizes staff time and attendance records for Admissions Staff.
• Monitors use of sick time and overtime on an ongoing basis and takes appropriate action to ensure the efficient and effective functioning of the department.
• Reviews all requests for time off for applicable staff and gives approval after ascertaining facility needs will be met.
• Supervises and instructs personnel in the release of information, policies and practices of PFS Registration and HRRMC.
• Demonstrates a positive attitude and maintains a positive working relationship with staff, management, and vendors to ensure the admissions goals are optimized and that good working relationships are cultivated and retained.
• Maintains knowledge of current Medicare, Medicaid and Commercial insurance requirements and provides that knowledge to PFS Registration Staff in order to maintain compliance with local, state and federal requirements.
• Participates in drills and emergency response training.

EDUCATION

• Minimum of 5 years leadership/supervisory and 3 year’s medical/healthcare office experience.

CERTIFICATES, LICENSES, REGISTRATIONS

• None required.

Ideal Canidate will have the following:

• Strong leadership skills - responsible for the team that impacts much of the organizations financial stability.

HRRMC's Patient Financial Services Department has an opening for a full-time (40 hrs/week) Admissions Supervisor. This position is eligible for our full benefits package including: medical, dental and vision insurance, employer matching retirement plans, paid time off accruals, employee gym, and flex spending account.

Apply on line: www.hrrmc.com

As a supervisor, responsibility is confined to a defined area of the organization. This role is for leadership development and mentoring and assumes responsibility for the overall function of the department. The employee in this role demonstrates expertise and is able to handle multiple priorities. The Admissions Supervisor is responsible for the supervision of the daily admissions and reception activities of the Admissions staff. Duties include training for all staff who perform admission functions, daily quality assurance, scheduling the admissions staff, financial counseling, census reports, and timely registration of patients. This position routinely interacts with patients and their families, hospital staff, insurance companies, and the public. This position has the ability to instill confidence in the team through technical expertise, excellent communication and interpersonal skills, and a professional appearance and approach.